Privacy Policy

What we collect

When you book a repair or contact us, we collect what you give us: name, company, cell, email, and the details of the unit and the work — year, make, unit number or VIN, odometer, plate, symptoms and notes. Nothing beyond what is needed to schedule the bay and quote the job.

How we use it

To confirm your slot, quote the work, order parts, and follow up about the repair. We retain work orders and inspection records as required for regulatory, insurance, and accounting purposes.

What we don't do

We do not sell or rent your information. We share it only with people directly involved in the repair — a parts supplier, a mobile tech, a tow operator — and only as needed to do the job.

Text messaging (SMS)

If you give us a mobile number, we may contact you by text about your repair — transactional messages: slot confirmations, estimate approvals, and pickup notices. Where you separately opt in, we may also send occasional service reminders from KT Repair Services. Messaging is handled through our messaging provider (RingCentral) — the same provider Kaden Transport uses.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Opting out of texts does not stop calls or email about an active work order.

We do not sell or share your mobile phone number or SMS opt-in information with third parties or affiliates for their own marketing. Your consent to text messaging is used only by KT Repair Services to contact you.

Bot protection

The booking form is protected by Cloudflare Turnstile, which checks that a submission comes from a person rather than a script. Turnstile receives technical signals from your browser for that check. If you would rather not use it, call the shop instead.

Cookies & analytics

This site uses minimal, privacy-respecting analytics to understand traffic. It does not build advertising profiles or track you across other sites.

Your choices

Ask us to update or delete what you have submitted at any time, and we will — except where a record has to be kept for a repair, warranty, or inspection obligation.

Contact

Questions about this policy? Email service@ktrepairservice.com or call (801) 790-0258.